Build Your Career at MetroQuest
Make an impact - help create better communities by engaging thousands!
MetroQuest delivers popular online surveys that creates the broadest, most actionable public support for the success of community and transportation plans. Provided as an annual SaaS subscription, MetroQuest is the community survey software of choice for US DOTs, cities, counties, and North America's leading planning, engineering, and public engagement firms.
The GovTech industry is growing and the new MetroQuest SaaS platform is quickly gaining market traction. Come be part of this feel-good Vancouver success story. Take your career to the next level by becoming part of the team that delivers the most delightful online community engagement experience in the market.
MetroQuest office is located in the heart of downtown Vancouver. In accordance with provincial guidelines, the position will be remote until further notice.
We're seeking a Customer Support Specialist to provide front-line support for our MetroQuest public engagement software.
Who you are:
In addition to general Customer Support activities, this role will have a focus on confirming and reporting bugs to the software development team as well as providing Quality Assurance testing for customers’ MetroQuest Surveys.
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